Every day at Axazure is so intense that we all deserve to stop and free our heads from our workloads. We are very close to being able to do so and what better way than by starting our ninth project with Dynamics 365 Finance and SCM (hereinafter MSDyn365FO) in the company Hawkers together with another important deployment in Grupo Planeta with Dynamics 365 Sales.
ERP side, on this occasion, despite being a project closely linked to the #Retail world, in this first phase the objectives have been related to strong integration processes, their reflection in inventory and, of course, the financial accounting impact. Elements such as Shopify, Salesforce, marketplaces, the brand’s own physical shops and consignments in other third-party stores, different logistics operators and a proprietary microservices platform were key elements to draw a very complete architecture with Dynamics 365. The client itself developed part of the integration with Dynamics 365 through a layer of services responsible for decoupling communications between the ERP and other applications. Thanks to the MSDyn365FO framework to expose custom REST services that can be consumed from the outside, it was possible to implement as many services as necessary to provide the system with the required entry points (sales orders, inventory adjustments…). The pyramidal base of this integration was the Commerce Scale Unit with which it was possible to take full advantage of the standard capabilities of the entire Microsoft platform. With this project and following the incessant demand from customers requesting the need to implement EDI communication protocols in Dynamics 365, we have been able to optimise the architecture to further improve our new product to be launched in a few months called EDIZURE.
In the words of our solution architect and project manager, Clara Seijo Blanque:
“Carrying out a project remotely, in a company that takes Omnichannel to the maximum expression and with very frequent technological and business changes as well as a very demanding and experienced internal project team, has been a challenge and has forced us to define a scalable model with a rigid solution for the current scenario and future requirements. Having a highly experienced and enthusiastic team has been the key to making this project a success once again”
Also in this quarter, on the CRM side, an implementation has started in the education sector, with Grupo Planeta. In this case, Dynamics 365 Sales has been implemented for two of the group’s universities, EAE and Ostelea. The implementation included the integration with their transactional systems of coupons (opportunities) and the agile management of the sale combining a guided process depending on the functions of the commercial advisor. During this commercial process, automatic notifications and intelligent calculations of the prices applicable to each offer have additionally been implemented. The process is completed with a portal for new candidates where they can access a private area and confirm their enrolment, make the payment through a payment gateway and the generation and digital signature of contracts.
En esta ocasión nuestro CTO Demian Raschkovan nos traslada estas conclusiones del proyecto:
“The implemented solution integrates all the commercial management of EAE and Ostelea in a common and easy to use site. In this way, candidates can be tracked more quickly, and the buying experience is improved through a portal where they can complete the process with much less intervention from the sales team”.
Once again, we continue to demonstrate that one of our principles is not the sale above all else, but the quality of the service delivered. Our best sales weapon is this, to demonstrate in a tangible way that making successful projects with #Dynamics 365 and #Power Platform is possible if you have a team that masters the technology.
We leave with our homework done.
Happy digital disconnection.