3 Service excellence and complementarity
It was important to find a partner who cared about the quality of the service and who allowed us some leeway to continue working in the way we consider most efficient. Techedge is a recognized figure within the SAP market, with extensive experience within the Customer Experience world with both SAP and Salesforce and more technical equipment related to AZURE and Data Analytics if we are talking about Microsoft. For us, FIT is perfect because we see the absolute complementarity in their projects and ours, providing an additional plus to all of them as is the Low Code – Power Platform. The recurrence and loyalty of both Techedge and Axazure customers are clear consequences of the fact that the service beyond the implementation is also important, demonstrating that the projects are well executed.
We have our feet on the ground and will continue to grow our market in Spain, but obviously the options ahead for our 50 people to spearhead new geographic locations are obvious. Latin America and the US are very attractive markets for Dynamics 365 and Power Platform and we have the reach to get the practice off the ground. Obviously it will all be voluntary opportunities, but the fact that we can have them for the team to freely apply, allows us to bring new experiences into their lives and of course growth in their careers.
Some may think this point is just filler, but I think we may all have children, nieces, nephews, cousins… and we need to take seriously what is happening to the planet. From Techedge, we loved the business line they have developed called ESGeo, a cloud application that helps companies streamline the entire sustainability reporting process, from collecting and validating non-financial data, to calculating KPIs and creating reports and financial statements.
The main objective is to offer a platform capable of transforming ESG-related risks (environmental, social and governance) into value and opportunities, allowing organisations to have an innovative tool specifically designed to manage the entire value chain of environmental, social and governance factors. The key to all this is to be able to offer dashboards, alerts and detailed reports to facilitate a transparent disclosure process along these lines, which Axazure will of course implement as we are able to do so.
And for all these factors, including the risk that part of Axazure’s management has experienced first hand in our past with the disappearance of companies in the sector just after scaling the business from 5M to 10M, the decision was unanimous:
#AxazureRocks, now better than ever, powered by Techedge.